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Why the book?



Studies indicate that 70% of change initiatives fail to deliver expectations.


"John’s method and style of implementing organizational improvement through a clear focus on People paves the road to effective and lasting change.  This masterfully organized book is a must read for those interested in creating a community of engaged change agents."

Daniel O. Beaudoin, Deputy Director of Operations, Harvard T.H. Chan School of Public Health

"Having worked with John for many years I can honestly say that his DELTA FORCE model is a “must have” in the toolkit for effective and sustainable change.."

Biju George, Chief Operating Officer, D.C. Water

"DELTA FORCE provides an outstanding roadmap for use of teams to achieve substantial improvements in many functions in medium to large organizations. In particular, readers will find the use of team charters and communications plans to be extremely effective. I’ve seen this overall approach to teams work and believe in it."



Jack R. Nicholas, Jr., P.E., CMRP, CRL, IAMC

Author or co-author and editor of 11 books on

maintenance and reliability and contributor to many others.

Professional Tools

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